First Line Technical Support it Helpdesk Service. Tender
Notice for First Line Technical Support it Helpdesk Service. in Poland. The reference ID of the tender is 136428819 and it is closing on 06 Mar 2026.
Tender Details
- Country: Poland
- Summary: First Line Technical Support it Helpdesk Service.
- PLT Ref No: 136428819
- Deadline: 06 Mar 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: WNP-037486
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- Description:
- IT Helpdesk First Line Technical Support Service. First stage - offer submission stage. Procedure criteria adopted: 80% - Price for MONTHLY Fees for support services in accordance with OPZ. Discretionary points: Documented previous cooperation with Ordering parties in the field of IT services - 10 points, (up to one year - 3 points, over 1 year - up to 2 years - 5 points, over 2 years - 10 points), Documented experience of staff in using the SolidWorks system - 5 points, (up to one year - 1 point, from 1 - 3 years - 2 points, over 3 years - 5 points), Documented staff experience in using the Comarch ERP XL system - 5 points (up to one year - 1 point, from 1 - 3 years old - 2 points, over 3 years old - 5 points). We absolutely require the following to be sent in PDF form: - offers in each round of the procedure in the form attachment in a pdf file. with signatures of authorized persons, consistent with OPZ - in particular point 4.,- minimum two projects implemented in the field of HelpDesk IT support with companies with over 100 users - references,- Resume - for each of the six specialists required by the Ordering Party, specifying Specialist No. 1, 2, etc. up to 6. We require optional sending in PDF form: - documented experience of staff in using the SolidWorks system - references or certificate / certificate of completed training, - documented experience of staff in using the Comarch ERP XL system - references or certificate / certificate of completed training, - documented previous cooperation with the Ordering Party...
- Documents:
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CLICK HERE TO LOGINFirst Line Technical Support it Helpdesk Service. - Poland Tender
The PKP INTERCITY REMTRAK SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, a Government sector organization in Poland, has announced a new tender for First Line Technical Support it Helpdesk Service.. This tender is published on PolandTenders under PLT Ref No: 136428819 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-03-06.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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